Advisory Services Opening Hours
Contact our Advisory Services
Toll free 1-800-291-0337

  • Regular hours
    Monday to Friday 8 am to 8 pm
Contact us to:

  • Get more information on FÉRIQUE Funds
  • Open an account
  • Make an account transaction
  • Change your address information
  • Obtain investment advice

To make a transaction, please visit the Client Portal at any time.

Level of activity expected at the Advisory Services call center
  • The purpose of this table is to provide an indicative overview of the expected level of activity in the Telephone Advisory Service.
  • This is an average based on past data and does not indicate the level of activity in real time.
  • A lower level of activity should result in reduced waiting time.
  • As an indication, here is the average waiting time corresponding to the expected level of activity:

Level of Activity

Average Waiting Time

Low Less than 2 minutes
Moderate Less than 5 minutes 
High Generally less than 5 minutes, sometimes less than 10
*Extended hours for RRSP season: Monday, February 17 to Monday, March 2, 2020

See also: Advisory Services Team